#2 - Select -> change the password for the account If this is related to an account already configured in Outlook 2016 or later, the way to change the password for the account is by Note: if you are configuring the account as an IMAP account, the default if you only enter the email address / password for the account, you need to enter the as the account password in Outlook. Set up or update AT&T email - Microsoft Outlook 2016 ![]() *** the following article applies to all versions of Outlook '2016 or later The other potential reason that you may not be connecting to the account is because AT&T accounts require a as the password to be used for the password in Outlook Once you have clicked on it, give it a few moments to connect or close Outlook and restart it. If Outlook is set to that button will appear shaded. ![]() ![]() Note - the button is an on/off switch so do not keep clicking on it. There are two potential causes related to this problemįirst, related to, if Outlook is actually showing that you are, then that is resolved by clicking on the button by switching to the Send/Receive ribbon and clicking on the button as shown in the attached screenshot ![]() Hi, I'm Karl and will be happy to help you today.
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